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In addition to their impressive Experience Center in Southern California, Canon USA has once again expanded its customer service footprint with the opening of a new Customer Support Center in Albuquerque, New Mexico. Amongst their five existing Service and Support Centers along the East Coast, West Coast and in the Midwest, this new southwest-based service center will allow Canon to better serve their multi-lingual customers as well as offer better tech support across multiple time zones.

Last month, IR was invited to take part in a tour of Canon’s recently-opened, state-of-the-art Customer Support Center to get a look at just what goes into Canon’s technical support and service operations. News of Canon’s New Mexico-based service center was first released back in 2013, and according to Canon, the new Customer Support Center ultimately aims to create at least 150 new call-center jobs for the New Mexico area — continuing Canon’s drive to provide a completely US-based customer support system.

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