Customer Friction & the Flywheel: Delighting Your Customer in 2018
One of the great industry blogs out there is the GreatAmerica blog where employees take turns on a regular basis providing articles on a variety of topics. What’s really nice is the articles are not self serving and rarely mention GreatAmerica, but rather, they simply discuss different issues in business, ranging from hiring to leasing to … Continue reading Customer Friction & the Flywheel: Delighting Your Customer in 2018
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