Did you know that: “$41 billion is lost by U.S. companies each year due to poor customer service (InsightSquared)”? In fact, “82% of consumers have stopped doing business with a company because of bad customer service (Zendesk).” No business owner plans to lose customers, but failure to make a plan for consistently supporting your customers … Continue reading TechLink 2.0 – Help Desk and Live Chat Services. Technical Support reps identify as part of your Company.