If We Can Help a Service Technician Make One Less Call Per Month, Then Our Product has Paid for itself. Wes McArtor, BEI

BEI’s consulting and support team is committed to working with our clients to increase service operations profits and meet and exceed mutually agreed upon ROI objectives. Prior to engaging with a new client, historical service data is exported from the clients host ERP service system for detailed analysis and diagnosis.

Analytics for Profit Life Cycle

Every month BEI Services collects data from over 14,000 technicians, over 800 thousand service calls, on nearly 4 million machines. We can compare the results of each call against this database to determine how effective your service team is, and what areas they should focus on to become even better.

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Technician Coaching Best Practices