By Joan Honig, Docuware – It’s the last (but certainly not least) day of DocuWare Customer Appreciation Week! July 16 is the next official Get to Know Your Customer Day but at DocuWare, we celebrate in June – and why leave it to just one day? Each day this week, we celebrated our customers. Visit our Modern Digital Business blog to read their DocuWare success stories.

It’s the last (but certainly not least) day of DocuWare Customer Appreciation Week! July 16 is the next official Get to Know Your Customer Day but at DocuWare, we celebrate in June – and why leave it to just one day? Each day this week, we celebrated our customers. Visit our Modern Digital Business blog to read their DocuWare success stories.

Federation of Organizations (Federation) is a multi-service, community-based social wellness agency and a major provider of health and wellness, senior and children’s, housing and support services in New York City and Long Island. They operate in Suffolk, Nassau, Queens, Brooklyn, Bronx and Manhattan.

“Prior to my tenure, Federation had been using DocuWare on-premises for almost 10 years. However, it was only being accessed for its basic capabilities,” explains IT Director Michael Serrano. “When I was promoted to IT Director, one of my main focuses was to review and further leverage our existing solutions. My review of DocuWare’s capabilities was part of that effort.”


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SOURCE DocuWare

Customer Appreciation Week 2020 – Community Action Agency of St. Louis County Reduces Administrative Burden and Provides Quicker Customer Service