By Howie Fenton for RSA – Here are five examples of some in-plants who are thinking “outside the box” from the recent IPMA research report, “The Next Generation Tactics and Strategies for In-plant Service Providers” *:

Q – How do you deal with poorly prepared files that take time to repair?

A –Tammy Golden from the State of TN said: “If we get a bad file, we redesign it from scratch and offer it to the client free. It often takes less time and it allows us to add more value.”


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SOURCE Rochester Software Associates

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