Ricoh Integrates New Feature Functionality of PaperCut 20.0 into Its Range of Intelligent Multi-Function Devices

Simplified print job tracking and monitoring plus new feature capabilities keep up with the ever changing productivity demands across a range of industries

Sydney, 22 June 2020 – Ricoh, a leading provider of smart workplace technology, has launched PaperCut 20.0 in Australia, enabling organisations to extend the capabilities of their Ricoh devices in line with their own business growth.

PaperCut print management software is embedded in printers, photocopiers and multi-function devices enabling users to monitor and control their organisation’s print output with simple, easy to use administrative tools that can be accessed anywhere on the network.  Key new features in the launch of PaperCut 20.0 include self-service printer installation, mobile and cloud functionality, automatic application server failover, and integration with third-party reporting tools, including Epic for the healthcare vertical.

The Print Deploy features  boast “self-service” functionality that cuts time and labour costs for administrators while simultaneously offering users greater flexibility. This allows organisations to deploy printers that can then be automatically installed or optionally installed by the user.

In addition, remote users now benefit from the availability of a new Cloud Print service. Designed as a simple and secure cloud printing tool for users looking to fill the void left by Google Cloud Print, this service lets users easily print documents even when they’re not connected to their company’s network. Cloud Print is free for all PaperCut customers.

Businesses can also safeguard availability and protect against printer downtime thanks to Automatic AppServer Failover. Designed particularly for businesses vulnerable to downtime that are using a network load balancer, this maximises PaperCut Application Server uptime, offering the security of built-in system redundancy.

For organisations in the healthcare industry, the new electronic medical records integration also offers access to a broad and powerful range of print management tools, including Epic.  PaperCut’s newly designed web service receives jobs from the Epic Print Server, resulting in a more efficient process and more reliable record keeping. Thanks to Epic compliance and further Cerner support, hospitals and healthcare providers can now take advantage of features like secure printing, Find-Me printing and print log tracking.

Jessie Parker, Group Manager, Device & Product Manager, Ricoh Australia, said, “With the re-entry back to the workplace the release of PaperCut 20.0 provides opportunities to align with the new ways of working – bolstering security, providing greater flexibility and mobility whilst always having business productivity as the core focus.”

For further information, please visit: do we have a landing page or any product page that customers can go to for Papercut:

About Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.  Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).


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