Is your Hold for Parts number above 12%? Brace yourself. That number is costing your dealership. BY: BUD KARAKEY, BEI – In a typical month, BEI Services monitors over 800,000 service calls, performed by 14,000+ technicians. One statistic we watch closely is the percentage of calls a service team cannot complete because they don’t have … Continue reading The Two Biggest Factors That Determine Your HP Rate Are In Your Control