What is the Cost of Poor Web to Print Workflow?
By Howie Fenton – In the last article entitled, “What’s the Cost of a Bad Customer Experience to an In-Plant?” we shared our experience that the average in-plant that scores poorly on our customer satisfaction surveys in 1 or 2 KPIs (Key Performance Indicators) lose an average of $90,000/year. But that is only one part … Continue reading What is the Cost of Poor Web to Print Workflow?
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