How to Deal with Difficult People | Jay Johnson

Always on the lookout for videos to help you, here’s another one I think you may enjoy!

From co-workers and colleagues to friends and family, we are faced with challenging relationships daily. Unfortunately, we often go about managing them the wrong way. Only by elevating our understanding of behavior and acting through an internalized approach will we be able to master the conflicts created by dealing with difficult people. Jay Johnson is a trainer specializing in communication and leadership development.

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SOURCE Ted Talks

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