Is your Hold for Parts number above 12%? Brace yourself. That number is costing your dealership. In a typical month, BEI Services monitors over 800,000 service calls, performed by 14,000+ technicians. One statistic we watch closely is the percentage of calls a service team cannot complete because they don’t have the right part. That’s right, … Continue reading Don’t Let Hold for Part Rates Eat Into Profits, It Is a Problem That Can Easily Be Solved