Ricoh Sends COVID-19 Letter to Customers

Dear Valued Customer,

During this challenging time, we’re all reassessing how business gets done with a primary focus on the health and safety of our employees, customers, partners, and communities.

At Ricoh, we have strength and scalability built into our Business Continuity Plans (BCPs). We continue to monitor today’s business environment and adjust as needed. We can do the same for you.

We are working with several customers to help support their business operations and are here and available to support your business needs too. Some of the areas in which we can help you to stay connected and productive include:

  • Deployment of laptops for personnel to enable work from home;
  • Pivot to a modern workplace using public or hybrid cloud services;
  • Implement Microsoft Teams to enhance remote collaboration;
  • Design, configure and deploy a new Virtual Desktop experience;
  • Enable self-service direct to end-user provisioning of new Windows 10 devices;
  • Enhance identity and access management via Azure Active Directory, Duo or Idaptive;
  • Deploy a new VPN solution or increase existing VPN capacity;
  • Development of an information technology disaster recovery and/or business continuity plan for the future;
  • Cloud-based storage and workflows so documents are accessible, secure and getting to the right people on time to keep your business moving.

When working at home isn’t a choice, staying productive, secure and focused is of critical importance. Let us help you protect, manage and connect your organization, employees and information.

Combining over half a century of experience and our committed employees with expertise in the latest business technologies, we have the right solutions to safeguard your operations and keep your business moving forward.

We understand these are uncertain and unsettling times. Rest assured that we are focused on providing the high-quality technology and service you expect in a safe manner.

Please let us know how we can help. Contact us to discuss your immediate needs.

From all of us at Ricoh, we wish you good health.


Your Ricoh Team


Ricoh’s Customer Experience and Engineering Center