Have you heard the phrase: “Nobody likes surprises?”

This phrase is likely referring to bad surprises or unclear expectations. We understand providing a monthly payment option can cause a bit of anxiety for those new to financing. You are placing some of the customer’s experience out of your hands. Because of that, it’s important to select a finance company who is committed to providing an exceptional experience.

One of the most common points of confusion is what happens at the end of the lease agreement. Many times, both the solution provider and the customer are so wrapped up in the present, they forget something will happen in three to five years. Even if you do a great job of explaining what happens at the end, there is a good chance the customer will forget – or worse – the person you were working with may no longer be with the company.


Click Here to Read the Rest


SOURCE GreatAmerica