By Josh Wachendorf, GreatAmerica -Laurie McLevish, sales development manager at Print Audit and Education Committee member for the Managed Print Services Association (MPSA), presented on the importance of business reviews at the BTA Capture the Magic Event in early December. I was lucky enough to be in attendance. Her presentation, which was based on the MPSA’s Managed Print Services Assessment Guidebook, … Continue reading Why Skipping Your Customer’s Business Reviews Is a Big Mistake, from GreatAmerica