By John Mancini – In my last post, The Results Gap — Automated Workflow Intentions vs. Reality – I discussed a recent AIIM report on Business Process Automation in 2017: Designing an Intelligent Workplace and the challenges facing organizations as they struggle to automate core workflow processes.
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The AIIM survey asked participants to identify likely candidates for process improvement in their organization – and to assess their current efforts. The results provide an essential checklist of core workflow automation targets:
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