In-Plants and Print Service Providers are Having Trouble Doing More With Less
By Patricia Ames for Rochester Software Associates – The best way for office equipment dealers to move beyond being just “the printer guy” and become an invaluable component of their customers’ businesses is by having an intimate understanding of their customers’ biggest problems and needs. With this knowledge, dealers can spend a lot more time talking with the customer about the solutions and not just the difficulties. It helps dealers ask the right questions, so they can guide customers to the software that can solve their problems.
In recent studies* from In-plant Graphics (IPG) and Keypoint Intelligence – InfoTrends (IT), professionals from in-plant print centers and commercial print service providers (PSP), respectively, discussed workflow bottlenecks and initiatives. Both studies revealed that in-plants and commercial PSPs don’t have the resources to keep up with the increasing demand for high volumes of short-run jobs. Because of this, in-plants and PSPs are rolling out initiatives to address their biggest workflow bottlenecks.
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How Does Web to Print Provide Benefits to the In-plant and the Customer?
