Umango helps Police with infringement management, providing law enforcement with technology that saves time and money. Previously, all the paperwork was hard copy only and files would have to be manually pulled out of the filing system to be able to be processed. The structure of the organization was entirely different.
Umango scans directly into the system, processing according to type and linking all documents with the same file number. For Deon and his team the software has become his ‘one-stop shop’ for processing.
“The software from Umango we are using saves us numerous processing hours each day. We process anywhere between 600 to 1200 documents each day that can be up to 12 pages long. The software has dramatically cut the processing time, the physical space we previously needed to store those documents and of course the number of staff needed to process them. Our customer service has also improved ten-fold.”
Deon, Police Infringement Management