New strategic partnership with Hytec expands Powervar resources resulting in superior value and enhanced service for customers
Waukegan, IL – November 4, 2020 – AMETEK Powervar, a leading supplier of power conditioning and uninterruptible power supply solutions designed to maximize the performance of mission-critical equipment, today announces an expansion of their service sales capacity through a strategic partnership with Hytec, a market leader in the service industry with over three decades of experience delivering superior support to brands, partners, and OEMs.
The newly forged partnership enhances the AMETEK Powervar customer experience and optimizes the performance of Powervar’s products by expanding the company’s resources to offer factory-direct service to customers nationwide. Hytec will focus all efforts on cultivating new service sales relationships and securing service contracts for AMETEK Powervar. This shift provides the AMETEK Powervar team the additional bandwidth to continue to provide direct technical support, service, and preventative maintenance across a rapidly expanding installation base of all of its equipment in the field. Together, the new partnership will simplify the equipment service and maintenance process within mission-critical installations and ensure a first-class customer experience with both Powervar solutions as well as the connected equipment.
AMETEK Powervar solutions eliminate the power variables that can disrupt and degrade the performance of highly calibrated, sensitive, and expensive instruments that clinical labs and analytical facilities rely on to deliver with precision. The partnership with Hytec ensures that customers with AMETEK Powervar equipment receive timely expert-level service and warranty options to prevent downtime and extend useful life. The partnership offers a proactive approach to enabling continued protection and ideal operation of critical diagnostic and analytical medical instruments through Powervar’s factory-trained, dedicated support network.
Within mission-critical installations where UL-certification is required, it is paramount to supply, install, and properly dispose of equipment parts and materials. With all service requests handled directly, AMETEK Powervar can verify that the correct replacement parts, batteries, firmware, and other upgrades are properly installed to maintain UL-compliance and extend the product warranty. Expert-level service provides customers additional peace-of-mind that their AMETEK Powervar solutions and connected equipment continue to operate seamlessly.
“Here at AMETEK Powervar, our expertise is in understanding harsh power environments and the damaging effects those can have on equipment within mission-critical facilities, as well as providing and maintaining the solutions that safeguard those investments for our customers,” said Chris Walsh, director of global sales and service at AMETEK Powervar. “We are thrilled to partner with Hytec’s dedicated team of service sales experts who understand the needs of our customers and how to best support them and their business operations with the best preventative maintenance options. With Hytec handling service sales, and our internal team focusing on the actual service of all equipment in the field, we are providing our customers with the best possible support – plus peace of mind that their equipment is protected while running efficiently and effectively.”
“With over three decades of experience serving the office and imaging sector, and protecting the equipment those businesses rely on every day, we’re happy to announce our new partnership with AMETEK Powervar serving as their dedicated service sales arm”, said Jennifer Amatucci, VP of business development at Hytec. “The new framework enables new business opportunities for Hytec while ensuring AMETEK Powervar customers are fully supported and properly serviced by experts.”
For more information on AMETEK Powervar, please visit www.powervar.com
For more information on Hytec, please visit www.hytechrepair.com
About AMETEK Powervar
AMETEK Powervar is a global provider of power quality solutions. It is headquartered in Waukegan, IL, and has international sales and service offices in the United Kingdom, Canada, Germany, Italy, Asia, and Mexico. Its primary products include transformer-based power conditioners and uninterruptible power supplies (UPS) that support a plethora of diverse vertical markets. For more information, visit powervar.com. AMETEK Powervar social: LinkedIn.
Since 1981, the imaging industry has relied on Hytec for superior repairs and service support. Today, Hytec provides solutions for multiple industries, providing peace-of-mind support while helping clients achieve higher levels of profitability. For more information, visit www.hytecrepair.com. Hytec social: Facebook, Twitter, LinkedIn
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SOURCE AMETEK Powervar