Available with Ricoh through Oracle Field Service, Where’s My Technician enables Ricoh to deliver outstanding customer experiences with next-generation tracking technology. Where’s My Technician is a map-based, out-of-the-box tracking solution—viewable on any browser—that keeps customers updated throughout the entire lifecycle of the field service experience.
At Ricoh, we unlock the power of information so organizations can unlock the full potential of their people. We’re a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe.
Our team of 90,000 employees serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today’s age of hybrid and borderless work. At Ricoh, there’s no such thing as TMI.
SOURCE Ricoh USA, Inc.