The Only 10 Things That Really Matter in Document Management Software

By Joan Honig, DocuWare: Document management solutions have hundreds of features with the potential to improve the way your organization does its work. However, you wouldn’t purchase software solely because of any one of these capabilities. Based on our experience with DocuWare’s more than 15,000 customers in 100+ countries, we’ve determined which document management capabilities matter most. Here’s what they are and why they should matter to you.

1. Security

Data breaches at prominent companies, including Equifax, Target, Uber and JP Morgan Chase, keep security top of mind for all of us. Business security concerns encompass protecting customer data, confidential employee records, product information and financial data.

Document management software should ensure that documents and data are captured, processed and stored securely and protected against misuse or loss. Make sure that a robust rights structure controls which documents and data users can view, retrieve, edit, export, modify and delete. This enforces confidentiality because the information is only accessible to authorized users. Defining access rights guarantees that documents cannot be changed without authorization and that changes can be tracked.

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