By Jake Slawetsky: The ECI Connect Customer Conference 2024, held November 11-13 at the Gaylord Texan Resort & Convention Center in Grapevine, Texas, brought nearly 1,000 professionals from various industries, including office equipment resellers. This year’s event held special significance as ECI Solutions celebrated its 25th anniversary, marking a quarter-century of built on 52 acquisitions and a customer base of over 25,000 customers in over 90 countries.
The conference kicked off with an opening keynote session followed by guest speaker Molly Fletcher, known for her work as a trailblazing sports agent and motivational speaker. After Molly Fletcher’s inspiring keynote presentation, the conference took honored veterans in attendance and across the nation, recognizing their service and sacrifice on Veterans Day.
Office equipment dealers were a part of this year’s audience, highlighting the continued importance of ECI’s solutions in this industry. The agenda featured over 40 sessions, including an Office Technology General Session among others tailored to the unique challenges and opportunities in the industry. Breakout sessions provided in-depth training and discussions on ECI’s software solutions, equipping attendees with actionable strategies to optimize operations, enhance customer experiences, and drive growth.
The expo hall was a center for networking and learning about programs, products and services, featuring key industry partners like GreatAmerica Financial Services, TD Synnex, and CEO Juice. GreatAmerica Financial Services showcased their leasing solutions tailored to office equipment resellers, while TD Synnex highlighted their comprehensive technology distribution offerings at their dedicated booth. CEO Juice’s presence underscored their commitment to supporting ECI customers with cutting-edge analytics and automation solutions.
Attendees had the opportunity to engage directly with these partners, explore ECI’s product offerings, and connect with peers in the office technology space. The interactions fostered by the expo hall showed ECI’s focus on building a strong, supportive industry ecosystem.
The 25th anniversary of ECI Solutions added a festive element to the event with live music and Texas barbecue at the Glass Cactus, celebrating the company’s journey from its inception to becoming a global leader in business software solutions, especially for office equipment resellers. Attendees were part of this milestone, experiencing firsthand the legacy and vision that drive ECI’s continued success.
The ECI Connect Customer Conference 2024 showcased a perfect blend of education, networking, and celebration. As office equipment resellers increasingly recognize the value of attending this event, its reputation as a must-attend gathering for the industry continues to grow. With insightful sessions, access to top-tier partners, and a commitment to driving innovation, ECI Connect remains a pivotal platform for professionals aiming to stay ahead in a competitive marketplace.
Source: Industry Analysts Inc.
