West Reading, PA, November 11, 2019– Fraser Advanced Information Systems is pleased to announce the promotion of Jim Pierce to the role of Chief Operations Officer.  Mr. Pierce was previously the Vice President of Operations with Fraser.  He began his career with the company in 1973 as a Field Service Technician and rose through the ranks to Branch Service Manager in 1982, Regional Service Manager in 1986, General Service Manager in 1996 and Vice President of Operations in 2000.

In his new role, Mr. Pierce will oversee all aspects of business operations geared toward meeting business goals and growth projections. In close collaboration with the CEO, he will work to build upon existing management teams within the organization, as well as develop new talent that will continue to fuel the expansion of Fraser’s business technology offerings.  As a member of Fraser’s Leadership Team, Mr. Pierce will play a critical role in the company’s strategic planning and process implementation.

“Jim’s experience and expertise as our Vice President of Operations for the past 19 years has produced outstanding results,” said William Fraser, President. “Under his leadership, our operations group has grown tremendously.  In his new position, Jim and I will work together to continue the double-digit growth and expansion of the company as well as promoting Fraser’s core values and culture.  With his wealth of knowledge of our industry and the respect of his peers, I have every confidence that he will help lead Fraser to even higher levels of success as we continue to grow.”

Fraser Advanced Information Systems is a leading provider of office technology solutions and business process automation for nearly 50 years.   With clients in all types of industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser’s Smart Tool Set™.  Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage the business processes and equipment of our clients – from copier meter readings to supply replenishment – via the cloud.  We provide services in document management, managed print, software solutions and IT and network support, and are an authorized dealer of sophisticated office equipment from Sharp, Canon, Lexmark, KIP and HP.  Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make ordinary offices SMART.


ACDI, Continuum, GreatAmerica, Konica Minolta, Kyocera and Sharp Win at Annual Cannata Charity Dinner Event