As your business has grown through the years, chances are that your needs from your IT support provider have grown in all areas as well, from finance and human resources, to sales, operations and technology.
In the area of computers and technology, you may have started with the help of a freelance expert, buying help as needed. Sometimes it’s the proverbial nephew or brother-in-law who is “good with computers.” Other times it’s a local one- or two-employee IT vendor who knew how to do what you needed, ie., set up an email server or back up files.
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SOURCE Ricoh