In our last post, we talked about the right and wrong language to use with in-plants. We learned that what is important to the plant manager is not always what is important to their boss (the C-Level executive). While the plant manager is often consumed by day-to-day production concerns (quality, on-time delivery, customer satisfaction), the C-Level executive … Continue reading View of the In-plant’s Value and Benefits Depends on Level of the Person and the Effect of Certain Factors