Established in 1949 as the first typewriter seller in Ireland, Bryan S Ryan now serves over 2,000 customers.
It became apparent that managing service packages and billings separately was draining hours of staff time each month, with the team having to manually review two different systems and input meter reading data.
This was most apparent at month end, when three members of the team had to manually enter over 6,000 meter readings. Gaining an accurate overview of business performance was also becoming challenging.
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SOURCE ECI Solutions
