By Cheryl Otstott – Xerox: Print quality issues happen but determining the problem will take a little detective work on your part.
The first step is to print an internal report, such as the settings or configuration report. If the report shows no defect or error, then the problem may be with the original file or document. Try printing a different document from a different program. If the problem persists or the same print defect appears on the internal report then our investigation continues.
Let’s look at the common print quality defects and the possible resolutions.
Print Quality Issue
- Spots, dots
- Lines horizontal
- Lines vertical
- Background or ghost image
- Voids or blank spaces in the image
- Smears
Possible Resolutions
- Make sure paper is within specifications
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SOURCE Xerox
