Pros elite group “advanced service management; “hybrid” operational excellence and profitability improvement training”
Wesley Chapel, Fl –
West Coast date announced in Denver Colorado on November 9th and 10th, 2021
PROS ELITE GROUP launched the Advanced Service Management Operational Excellence and Profitability Improvement training program in March of 2009. The concept of this training program stemmed from the massive need that exists within the independent dealer community. Prior to the development of our Advanced Management Training Program there was no training available that taught service managers how to think like service executives. A service executive is not only an effective service manager but they also understand what key areas must be focused on in order to drive profit, operational performance and to leverage their service improvements to increase equipment sales within their organization. President, Jerry Newberry states “This has been the most effective and one of the best received Service training programs ever launched in the Office Imaging Industry”!
We are very excited about the feedback we have received from attendees and their managers/owners once they return from our training. The feedback our attendees have provided on our Advanced Management Training speaks to the depth and the real world application that is the core focus of our program. Jeff Kelly (VP of PROs) states “we pride ourselves in having a training program that provides the tools to allow our attendees to evaluate their service organization, identify the key areas of opportunity, and create an effective action plan that they execute that drive profits and operational performance”.
All principles and owners of independent dealers should make the investment in training the service manager on how to effectively maximize the potential of their primary profit center. This minimal investment pays back continuous dividends for your company.
Contact any of the PROS ELITE GROUP executives for more information:
Click here for registration
Jerry Newberry – jerry.newberry@proselitegroup.com
Jeff Kelly – jeff.kelly@proselitegroup.com
Steve Rolla- Steve.rolla@proselitegroup.com
SOURCE Industry Analysts Inc.
