By Howie Fenton, Rochester Software Associates: Recently, NAPCO Research published a comprehensive study titled the “In-Plant Printing KPI Report.” This report sheds light on both the successes and challenges faced by in-plant printers. The study surveyed 134 in-plant printing facilities, with the largest categories being colleges and universities (32%), healthcare companies (15%), and school districts (14%). Operating budgets ranged from under $500,000 to over $4 million, with the majority (60%) of these facilities employing fewer than nine staff members, while 21% had 10 or more employees.

One finding is that over 86% of in-plants outsource a portion of their work, with the average amount of outsourcing being around 10%. More notably, 58% of in-plants are offering their services to external companies on insourcing. The percentage of revenue generated from these external sources varies widely, from 10% to over 50%, with an average of 17%. Interestingly, 61% of respondents indicated that the volume of outside work they handle is holding steady.

The Good and the Bad News: A Balanced Perspective

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SOURCE Rochester Software Associates