By Ameer Karim, ConnectWise – For managed service providers (MSPs), collecting and processing information from and about clients is essential to efficient and effective service delivery. However, storing client data comes with many risks, as credentials, network diagrams, payment information, and other sensitive information can be stolen and used to harm an MSP and/or its clients.
Below, we’ll examine data protection, why MSPs must take it seriously, and what best practices they can implement to deliver on it.
Safeguarding client data
Most organizations have some level of sensitive data that typically falls into one of three buckets.
- Data that is known and protected by the organization. (Servers, Workstations, Microsoft 365
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SOURCE ConnectWise