Things to Consider When Choosing a Cloud Fax Service

Fax’s key role in data security best practices is the reason why the online fax market is projected to be worth $2.4 billion by 2022.

When choosing a cloud fax service, it’s extremely important to take uptime, security, innovation, ease of use, customer support, and flexibility into account. Oftentimes, companies are duped into signing long-term contracts to secure rock-bottom prices and seldom consider the fine print. That is, until business-critical operations go awry due to outages and unreliable technical support.

Before signing on the dotted line, it’s imperative that you do your research, check references, and read customer reviews. Taking the following 6 things into consideration can save your organization time and money.

Security and Certifications According to the HITRUST Alliance, organizations that utilize a HITRUST CSF certified fax service provider are less likely to suffer a breach and are more likely to be able to contain and minimize the impact of a breach, should one occur. While the HITRUST CSF can be used by all organizations that create, access, store, or exchange sensitive and/or regulated data, it is ideal for healthcare organizations because of its prescriptive framework for managing the security requirements inherent in the Health Insurance Portability and Accountability Act (HIPAA). Here at etherFAX, security is our top-priority. Unlike other organizations that are self-assessed, our security is validated and certified by third-party organizations in which attestations of compliance (AOC) can be furnished upon request.

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