By Howie Fenton, Rochester Software Associates: Key performance indicators (KPIs) are crucial yet challenging metrics to define and measure within the printing industry. Over the years, the graphic arts sector has struggled with consistent measurements, reporting, and process improvement strategies. This difficulty can be attributed partly to the lack of adequate tools and partly to a culture that often regards print production as more of an art than a science. In this blog, we’ll delve into the importance of measurements and KPIs, strategies to gather the data, and offer insights into how they can be used effectively to enhance performance.

Insights from the NAPCO In-Plant Printing KPI Report

Recently, NAPCO Research published a comprehensive study titled the “In-Plant Printing KPI Report.” This report sheds light on both the successes and challenges faced by in-plant printers. The study surveyed 134 in-plant printing facilities, with the largest categories being colleges and universities (32%), healthcare companies (15%), and school districts (14%). Operating budgets ranged from under $500,000 to over $4 million, with the majority (60%) of these facilities employing fewer than nine staff members, while 21% had 10 or more employees.

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SOURCE Rochester Software Associates