A Long-term Automation Focus Pays Off

By Howie Fenton, Rochester Software Associates: I recently attended the In-plant Printing and Mailing Association (IPMA) conference in Buffalo and was reminded that in-plants can’t spend all their time problem solving because they need to remain focused on aligning with their parent organization. This was not how the show started for me, but it was my takeaway as it ended. Like others, I was happy to be out again, traveling and visiting with friends and colleagues. As the conference progressed, I discovered that many were consumed by their current problems and were losing sight of the bigger picture.

Upon arriving at the show late Sunday, most of my conversations started with health questions– did you catch it, was it serious, any lingering effects, how is your family, how is your staff, etc.

After a while, I started to hear Tim Fischer’s voice, one of my ex-bosses saying, “If the manager is working on the engine in the engine room, who is steering the ship?” I resisted discussing this until I heard an excellent presentation about workflow automation.

Admittedly finding paper and rehiring staff is essential, but as a manager, that cannot dominate your time. While a few days a month are acceptable, it is unacceptable to spend weeks, months or years focused on finding paper or hiring new staff. The problem with focusing all your time on production issues is that it takes your focus away from strategic issues like remaining aligned with the parent company.

Future-proofing Your In-Plant with Productivity Gains


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SOURCE Rochester Software Associates

Focus on Software While Waiting for Your Ship to Come In