COVID-19 accelerated working from home and hybrid working trends with mixed results on productivity.
In a Kyocera Document Solution sponsored survey conducted by the Economist Intelligence Unit (EIU) similar proportions of respondents reported increased (39%) or decreased (32.6%) productivity “since the pandemic forced remote working”, while the remainder reported no change. The survey included responses from more than 360 senior executives in North America, Europe and the Asia-Pacific.
That a significant share of companies—but far from a majority—have reported an increase in productivity as a result of a shift to working from home suggests an opportunity for the rest to catch up and harness the same benefits. But what factors determine whether a business will be more or less productive when adopting remote work?