DLL’s Shannon Stangl Talks Hybrid Work, AI, Security, and Leasing Trends with Andy Slawetsky
In this episode of The Pulse Podcast, DLL’s Shannon Stangl sits down with Andy Slawetsky of Industry Analysts, Inc. to talk about What’s Happenin’ across the office equipment channel.
Topics include:
- Hybrid Work & Leasing: Andy discusses how the shift to remote and hybrid work is changing lease structures, with more customers looking for flexibility and shorter terms. A4 hardware and bundled solutions—like laptops, printers, and monitors—are seeing increased interest as companies re-evaluate their office footprints.
- AI in the Channel: While artificial intelligence isn’t new to the industry, it’s becoming more mainstream. Andy shares how resellers are already using tools like CEO Juice and ChatGPT to improve marketing, service, and operations.
- Cybersecurity Readiness: With many dealers offering managed services, Andy emphasizes the importance of education and planning—pointing out that it’s not if, but when a cyberattack will occur. Dealers need strong action plans to protect themselves and their customers.
- Consolidation and Industry Activity: M&A remains strong, with dealer rollups and OEM partnerships continuing to reshape the landscape. Andy highlights recent Xerox, Fujifilm, and Ricoh/Toshiba developments as signs that this mature industry still has plenty of movement.
SOURCE DLL
