New Founding Member to Add Its Expertise in improving Account Health and Sales Wins Rates

Scottsdale, AZ, Jun 22 — Stramaglio Consulting has announced AskForensics, a global leader in B2B Customer Analytics and Improvements, joins the Consortium, a think tank for the Imaging Channel, consisting of a group of industry leaders that aims to help the channel grow and thrive.  The Consortium’s focus is to help improve business agility for the channel and workplaces through the channel.

As a new founding member of the Consortium, AskForensics will collaborate with the other industry leaders to counsel, deliver services and solutions to the channel, and adding its value and expertise in Customer Forensics, Analytics, and Improvements.

“AskForensics data shows that 85% of Major Accounts are vulnerable or damaged and many organizations are not aware of the severity of their customers’ concerns,” says Mike Irvine, Chief Improvement Services Officer of AskForensics. “Our data science-based approach and scalable services portfolio helps organizations to win, retain and grow customer accounts by leveraging objective insights of decision-makers’ perceptions and needs.”

The Consortium is assembled by Mike Stramaglio, President and CEO of Stramaglio Consulting in order to establish an open collaborative platform that enables the Imaging Channel to embrace and lead Digital Transformation (DX).

“I am very pleased to have AskForensics join the Consortium,” says Mike Stramaglio.  “Data-driven decision making is an essence for business agility.  AskForensics services provide the channel with new ways to improve their relationship with their MPS and MITS accounts and increase sales.  I am so excited to see AskForensics working together with other members and deliver services to help the office technology dealers add greater value for their accounts.”

In addition to AskForensics, the Consortium founding members include Affinity, All Covered FORZA, ARCOA Group, Avalara,  Clover Imaging, Chassi, DSD Strategy Consulting, GreatAmerica Financial Services, Gridiron Capital, MARS International, Pros Elite Group, Predictive Insight, Performance Now, Red Sage Group, Stramaglio Consulting, The Kingston Group, The Sailor Group, ZBA Solutions as well as media partners, BPO Media and Industry Analysts.

About AskForensics

AskForensics  uses a data science approach to continually improve B2B sales win rates and account health using objective customer insights.  These insights enable customer driven and continuous improvement programs.  AskForensics was founded by Rick Reynolds in 2004, and has analyzed over $21B worth of account and sales pursuits for Fortune 1000 and emerging corporations.  Rick has over 30 years’ experience in delivering customer analytics services.  Mike Irvine joined AskForensics in 2020 to drive Improvement Services.  He has over 35 years of experience in business and IT solutions, including 11 years as Vice President in Ricoh Europe. For more information on AskForensics, please visit https://www.askforensics.com.

Contact:

Mike Irvine
mirvine@askforensics.com
+44 7483 827 763

About Stramaglio Consulting

Stramaglio Consulting is committed to taking imaging channel businesses to the next level with a focus on new technologies, innovation and consulting services. Its founder, Mike Stramaglio,  is a well-known and respected industry leader with more than 40 years’ experience in the office imaging technology channel. Most recently, he was president of MWA FORZA with Konica Minolta after its acquisition of MWA Intelligence, the company he founded in 2006. To learn more visit https://stramaglioconsulting.com/.

Contact:

Mike Stramaglio
mike@stramaglioconsulting.com
650-888-9645

SOURCE Stramaglio Consulting

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