By Joan Honig, DocuWare: As organizations digitalize their operations, outdated capture solutions remain a challenge, especially when it involves extracting data from unstructured documents and other data formats. Customer feedback, emails, social media and other types of user-generated content are examples of unstructured data.

Industry analysts estimate that 80% to 90% of business data is unstructured. So, missing out on putting this valuable data to work is a lost opportunity. Intelligent Document Processing (IDP) uses artificial intelligence (AI) to address this issue.

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SOURCE DocuWare