Karl Boissonneault, President of Xerox Canada and North America Channels for Xerox, joined Andy Slawetsky on the What’s Happenin’ podcast to provide a channel update.

Karl, a former office equipment reseller, brings a unique perspective to his role. He understands what dealers need from his own experience and discusses how this insight has shaped his approach. Having been in his role for about 18 months, Karl shares with Andy the direction Xerox is heading and the vital role resellers play in their plans.

The discussion also touches on production print, highlighting how dealers are now selling products Xerox once thought they couldn’t. They also jump into topics like Robotics Process Automation (RPA) and AI, discussing existing Xerox products in these areas and future developments, emphasizing their importance for the company’s future.

SOURCE Industry Analysts Inc.