Image Source Utilizes ESP Surge Protection to Ensure Clean, Stable Power at Their Installations
Image Source, a leading provider of office technology and business process outsourcing in San Bernardino, CA, was experiencing a high-level of customer service calls regarding equipment malfunction and downtime within their businesses.
This led to countless on-site Service visits often amounting to “No Problem Found” verdicts, which provided no clues as to the source of the issue, and left the service team and the customer without solutions. These issues were occurring on a consistent basis across all their machines, regardless of the model, and replaced equipment experienced similar issues.
Image Source found a 31% decrease in service calls and a 14% increase in Mean Copies Between Visits.
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SOURCE ESP
