Customer Background/Solutions Overview

Methodist Healthcare System in San Antonio, TX has a print center that serves their hospitals, emergency departments as well as external customers. Seven employees in one location produce 16 million impressions of almost 17,000 jobs each year with a budget of $1,300,000.

For years the print center operated with a manual process for customers to submit jobs that were then ticketed, tracked, and prepared for shipping by hand. Their combination of offset printing and digital printing with a digital process that kept documents in a native format or a native PDF on a shared drive, meant operators had to access the files in one of two places and customers couldn’t see the documents they needed to select.

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SOURCE Rochester Software Associates