Buying software for your business is hard. Determining whether the system you purchase will fit your team’s workflow is a major consideration. Ultimately, you want to know if the use of the system will catch on. If your team ends up fighting the software or using workarounds, user adoption is less likely. 
Many software platforms are configurable, allowing you to change options, wording, and workflows. This can help to dramatically reduce the shock of changing systems – as your team’s vernacular, documents, options, and data are all represented in the new system. This is not to say that switching software will not be a big change, or challenging, but that configuration steps can help to lessen the difficulty of the transition.
To expand on the idea of software configuration, we’ve outlined some of the common configuration steps that SalesChain’s onboarding team performs for every customer that signs on.
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Source SalesChain
