Over the last several years, technology providers have continued to take on new product and service lines to meet the quickly changing needs of their customers. Diversifying requires time and resources. The challenge is figuring out how to maintain your primary business while still devoting the time necessary to make improvements to your internal processes and technology – all while maintaining a top-notch customer experience. Now more than ever, technology providers must demonstrate the same diligence in improving their own processes as they do for their customers.

But where do you start? Here are five questions to help you take a good hard look at the technology and processes you rely on to run your business.

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SOURCE GreatAmerica