The Business Technology Association held their Spring Break event in Orlando FL March 17 – 18.

One of the highlights of the event was the session by Mike Riordan who shared his wealth of knowledge with attendees from his 40+ years in the office technology industry.

Here is part 4 of Mike’s presentation discussing his 5 Processes:

  1. Recruiting
  2. Selection
  3. Development
  4. Management
  5. Motivation

This video discusses the last 3, Development, Management and Motivation. The other three were covered in an earlier video.

SOURCE Industry Analysts Inc.

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