By Jamie Bsales, Keypoint IntelligenceRobotic Process Automation (RPA) has been a growing area of interest for a few years now—and for good reason. RPA holds the promise of automating repetitive business processes (such as the common steps performed in order processing), thus freeing up knowledge workers for higher-value work that requires a human touch (such as customer service).

The benefits include not only increased efficiency and the commensurate cost savings, but also higher job satisfaction since employees are not tasked with soul-crushing repetitive “grunt work.”


Click here to read the rest!


SOURCE Keypoint Intelligence