The Pros Elite Group held their Pros Elite 100 conference in Clearwater Beach FL February 6 – 8 where 80+ attendees came together for a couple of days of knowledge sharing and networking.

The two-day event brought together office equipment dealers from across the US and Canada for meetings, panel sessions and presentations.

According to Pros Elite Group President Jerry Newberry, “This was one of our best meetings with over 80 attendees and great panel discussions around the current state of our Industry.”

There was a reception Sunday night and then day one began early with Jerry kicking things off, welcoming attendees, reviewing the agenda and setting the expectations for the next two days.

Pros Elite brought several partners to the conference as sponsors and presenters including a full team from GreatAmerica, Hytec Repair, Katun, Kate Kingston and EveryonePrint.

Over the next few hours Pros Elite Group executives Steve Rolla, Jeff Kelly and Andy Peacock discussed market conditions and reviewed some data highlights on A3, A4, GP and much more, for both service and sales organizations. IMG_3047

I haven’t previously attended a meeting where hard data was put up on the screen and discussed like this. Pros Elite is not a manufacturer, they’re not a supplier, they’re just here to evaluate the dealer’s numbers and to use that data to help them understand where they can find improvement opportunities.

One of the sessions that stood out was the presentation discussing the Pros Elite PIVOT program –  their new sales and analytics platform.

One of many areas PIVOT can help dealers is to evaluate, create and adjust both sales and service territories based on factors such as market size, potential, current market share and more. Click here to learn about PIVOT.

GreatAmerica’s Sally Brause gave an interesting presentation on talent acquisition – something most office equipment dealers are struggling with.

There may not be a silver bullet to hiring, but GreatAmerica’s PathShare HR program has lots of ideas and ways to be more effective in your approach.

Kate Kingston also presented, showing attendees new ideas and tips on prospecting, identifying and getting to the decision-maker and more.

After lunch we watched a Best Practices Panel with Sally, Kate and Kevin Hoverman (EveryonePrint) discussing creative hiring. While Steve Rolla ran the panel, he quickly opened up the questions to dealers, making the panel more of an interactive conversation than a staged session with pre-set questions. This was spontaneous and the discussion was fantastic.

Later and on day two, Hytec, Katun and PrinterOn talked to dealers about their circuit board repair services, data destruction programs (Hytec) toner/parts/supply programs (Katun) and print management services (PrinterOn).

Aggregating the data from around 100 dealers gives The Pros Elite Group the unique ability to help office equipment resellers understand what “good” looks like.

And their expertise the in both sales and service allows these guys to show dealers areas where their numbers are out of whack – the places where they might make some easy changes to increase revenue.

They help dealers find the low hanging fruit and earn more on what they’re already doing. Who doesn’t like found revenue?

After a day of presentations, a second panel and a speed dating session where attendees spent time with each sponsor, it was time for the networking part of the event to kick into gear.

Attendees were treated like royalty as we convened first to happy hour and then to dinner. Filet, lobster tails and Gray Goose were on the menu along with a nice jazz band.

Let’s just say, Jerry knows how to throw a party and take care of his customers; attendees and their significant others had a wonderful evening.

The meeting would continue the next morning and finish up around midday.

This conference was a nice mix of hard data, peer discussions and networking. The interactive nature of the meeting allowed for a lot more conversations and follow up questions than you might typically see in sessions like these.

Besides their P100 conference, The Pros Elite Group holds several management conferences throughout the year for both service and sales. Their benchmarking services and data analysis are critical to the dealers that use them. Look at our pictures, there are a lot of familiar faces working with this team and with good reason.

SOURCE Industry Analysts Inc.

Pros Elite 100 Learns About Using Data for Territory Assignments