No company sets out to make a faulty product. Yet, even the best-laid plans go awry. Quality assurance, rigorous testing to ensure product quality, helps prevent catastrophes. However, it is tempting to rush a product to launch and not conduct the necessary testing. Here’s why you should take the time to invest in quality assurance.
End users shouldn’t be testers
Ignoring potential glitches and issues doesn’t make them go away. Failing to catch errors before the launch means they only pop up later. Nobody wants to work for free, and even more, nobody wants to pay to test a company’s product for them.
Reviews matter
There are many ways to vent frustration with a company in this modern era. Facebook, Linkedin, Trustpilot, Twitter, and even Google Maps are among the popular social media options for customers to air grievances publicly. If too many glitches escape testing, your business may earn a reputation for shoddy management and inferior products.
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SOURCE In Time Tec