By Joan Honig, DocuWare: How many moving parts does your company have? As many as a luxury wristwatch?

When influencing so many central business components, exchanging any part for a new one means ensuring that all of the other parts continue working together just as well as a whole.

As far as the luxury wristwatch goes, running “just as well” may be fine, but for organizations implementing office automation solutions, everyday efficiency increases are the aim. Of course, that isn’t always easy.

Here are some tips to guide you as you start your assessment of document management solutions.

1. User-friendliness should come first

When companies start looking at document management software, they may initially focus on the backend and overall functions and features. Instead, they should be asking, “How well would this system work for our average user?” Having the best functionality isn’t worth much if half of the people on your team can’t figure it out.

Keep in mind that document management is a cross-platform application. To get the most from the solution, it needs to be usable for everybody, from accountants and engineers to the business office and employees who work on the factory floor.

When you’re changing behaviors inside of a company to achieve business value, if user adoption is slow, it’s going to take longer for an organization to realize that value.

Through targeted and well-planned training, users should quickly be able to see how document management solutions benefit them every single day. A focus on training and rapid user adoption increases a company’s speed toward meeting its goal.

This is one of the most important aspects of choosing a digital document management solution: Consider your users on the micro and macro level.


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SOURCE DocuWare

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