CEO Juice calculates Net Promoter Scores for the copier / imaging channel in North America and “certifies” the numbers as accurate. The process is automated by us and the numbers cannot be changed by our clients.
Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the “Best” service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®.
This is the top 10% of all dealers using the CEO Juice system.
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SOURCE CEO Juice